Legal · KROW

KROW House Rules and Space Use Policy

This English translation is provided for convenience. Please refer to the Spanish original for the official wording.

These internal rules set out the standards for conduct, use, and operation that apply to all users, members, visitors, and anyone using the KROW coworking facilities (the “Space”). Entering and remaining in the Space implies full acceptance of these rules.

1. Respect and community

Treat other members and staff with respect, professionalism, and courtesy. Discrimination, harassment, violence, or behavior that disrupts community life is prohibited.

2. Security and access control

Access is limited to registered members. Visits must be announced in advance, and visitors must stay in authorized areas. KROW may request identification for access control.

3. Cleanliness and order

Keep shared areas and your workspace clean. Do not leave personal belongings in shared areas or use belongings to reserve seats. Food left in the communal refrigerator may be removed during cleaning.

4. Pets

The Space is pet friendly, but pets must remain under control at all times. Owners are responsible for any damage, disturbance, or cleaning required because of their pets.

5. Use of spaces

Use only the space included in your contract. Meeting rooms and special spaces must be reserved in advance, subject to availability.

6. Noise and phone calls

Keep noise at an appropriate level. Long calls and conversations that interfere with the work environment must take place in designated areas.

7. Events and group meals

Events, recordings, or group meals require approval from the KROW team at least 48 hours in advance.

8. Facilities and alterations

Notify the team before bringing in or removing furniture. Alterations or installations require express approval and must take place during permitted hours.

9. Minors

Minors may enter only as temporary visitors, accompanied and directly supervised by a responsible adult at all times.

10. Sustainability and no smoking

Use energy, water, and other resources responsibly. Smoking is strictly prohibited inside the facilities.

11. Responsible use of facilities

Use facilities and equipment properly. Report damage immediately. Repair charges may apply.

12. Packages

Packages received will remain at reception for a limited time. KROW is not responsible for loss or damage after that period.

13. Noncompliance

Failure to comply may result in warnings, temporary service suspension, or early termination of the contract, depending on severity.

14. Changes

KROW may modify these rules at any time. Changes take effect upon publication or official notification.

ABAW, S.A. DE C.V. · Cuauhtémoc 18, Centro, 76000 Querétaro, Qro. · hi@krow-work.mx